Why Document Upload Matters at Spinbet-login
Before you can request your first withdrawal, Spinbet-login requires all players to complete a Know Your Customer (KYC) verification. This process protects your account and ensures compliance with New Zealand gambling regulations. The most critical step is uploading clear, valid copies of your identification documents — and getting the format or file size wrong can delay your payout by days. This guide covers exactly what you need to upload, which file types work, and how to avoid the five most common rejection reasons. If you are ready to start playing, visit https://spinbet-login.co.nz/ and complete your profile before depositing.
Accepted Document Types and Required Details
Spinbet-login casino requires three categories of documents for standard verification. You must provide at least one document from each group. All documents must be in colour, fully legible, and show all four corners. Photographs of screens or printed emails are rejected.
| Document Category | Accepted Examples | Key Requirements |
|---|---|---|
| Proof of Identity (POI) | Passport, Driver’s Licence, National ID Card | Full name, date of birth, signature, expiry date |
| Proof of Address (POA) | Utility bill, bank statement, tax notice | Issued within the last 90 days, matches registration address |
| Payment Method Proof | Card photo (front only), e-wallet screenshot, bank statement | Last 4 digits visible, full name shown, no sensitive numbers |
The verification team typically processes submissions within 24 hours, but weekends and public holidays can extend this to 48 hours. Incomplete or illegible uploads reset the timer.
File Format and Size Rules You Must Follow
Every file you upload must meet specific technical limits. The supported formats are JPEG, PNG, and PDF. Maximum file size per document is 5 MB. If your scanned image or phone photo is larger than this, compress it using a free online tool before uploading. Documents saved as TIFF, BMP, or HEIC are automatically rejected. The recommended resolution is 300 DPI for scans, and photos should be taken in natural light without flash reflection. Spinbet-login bonus offers often require swift verification — do not let a format error cost you a welcome promotion. Even a spinbet-login no deposit bonus may require verified status before the free credits are credited.
Step-by-Step Upload Process (with Common Pitfalls)
Follow this exact sequence to avoid getting stuck. Log into your account, navigate to the “My Profile” or “Verification” tab, and click “Upload Documents.”
- Select the correct category — do not upload your passport under “Proof of Address.”
- Check the file name — remove special characters like #, &, or %. Use only letters and numbers.
- Preview the image — zoom in to confirm all text is readable. Blurred edges are the top rejection reason.
- Submit one document at a time — wait for the green “Uploaded” confirmation before adding the next.
- Save the reference number — take a screenshot of the submission confirmation page.
If you are using a spinbet-login promo code, activate it before verification to ensure the bonus terms apply correctly. The spinbet-login free spins for new players usually credit within 10 minutes of a qualifying deposit, but only after the account is fully verified.
What Happens After You Upload (Timeline and Statuses)
Once all documents are submitted, your status changes to “Pending Review.” The support team checks each file against your registration details. Typical scenarios you might face: (1) “Approved” — everything matches, withdrawal limits are lifted, usually within 12–24 hours. (2) “Rejected with Reason” — you receive an email specifying which document failed and why. Resubmit the corrected version within 7 days, or your account may be suspended. (3) “Additional Information Required” — for example, a second proof of address if the first is too old. You can track your verification progress under the “Support” ticket section. A fully verified account unlocks higher withdrawal limits and faster payout processing, which is especially useful when you have a winning streak.
Practical Troubleshooting for Common Problems
Many players encounter the same three issues. First, files are too large. Reduce the resolution to 72 DPI for digital photos, or use a PDF compressor. Second, the name on the document does not exactly match the registration name. Even a middle initial mismatch will cause a rejection — email support to correct your profile before re-uploading. Third, the proof of address bill is dated 91 days ago or older — request a fresh PDF statement from your bank. If you experience repeated failures, contact live chat directly. They can enable an alternative upload method, such as a secure email link. Do not email attachments to general support addresses — they are not processed as verification submissions. Consistent compliance with the format and size rules means your first withdrawal can be processed within 24 hours after approval.
- Always save documents as JPEG or PNG — never screenshot a screenshot.
- Take a photo of your physical card or bill — do not edit or crop out the edges.
- Use a flat surface and avoid shadows across the document text.
- Check the file size before uploading — 5 MB limit per file.
- Allow up to 48 hours for verification during peak times.